(Last updated 21 September 2009)
Information we collect
We collect the following types of information for statistical purposes about visitors to the Site:
• the number of users who visit the website
All of this data is anonymous and we will make no attempt to identify users or their browsing activities. The purpose of this information is to evaluate the performance of the website and to improve the content and format for its users.
• provide our services to you, to manage and improve the services;
You also have the right to request access to or correction of the personal information that we have relating to you. Please direct such requests in writing either to the general inquiry section on the Site or to the contact for that particular marketing program.
We operate secure data networks, protected by industry standard firewall and password protection systems, to guard against the loss, misuse or alteration of information under the company's control. The booking section of the Site uses 128-bit SSL (secure sockets layer) encryption technology. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised individuals have access to the information provided by our customers.
Like many other commercial websites, the Site may employ a standard technology called a "cookie" to collect information about how the Site is used including data such as pages visited and inferred preferences, as well as aggregate site data. "Cookies" are pieces of electronic information (specifically, a string of text) that your browser and your operating system store on your hard drive for record-keeping purposes. Cookies can store a user's ID and password, personalise home pages and identify which parts of a site have been visited or keep track of previous selections or purchases. In this way, cookies can enhance the user's visit. They are not used to track your activities for the purpose of personalised direct mail campaigns or for future contact.
Complaints and enquiries
• someone has gained access to your personal information.
We will try to satisfy any questions you have and correct any errors on our part.
If you are not satisfied with the response you receive, or you believe that your privacy continues to be compromised, you can lodge a complaint with the Australian Privacy Commissioner who can be contacted at:
Director of Compliance