Dunk Island

(Last updated 21 September 2009)

This Privacy Policy explains how Dunk Resort Pty Ltd ("we", "our" or "us") protects your personal information in relation to the website www.dunk-island.com (Site) and our dealings with you.  We respect the privacy of your personal information and are committed to ensuring its proper collection, storage, use and disclosure. By accessing the Site you agree to be bound by this Privacy Policy.

Information we collect

We collect the following types of information for statistical purposes about visitors to the Site:

•    the number of users who visit the website
•    the date and time of visits
•    the number of pages viewed
•    the country or region of users
•    traffic patterns
•    the address of the referring site

All of this data is anonymous and we will make no attempt to identify users or their browsing activities. The purpose of this information is to evaluate the performance of the website and to improve the content and format for its users.
From time to time, you may provide us with information (including personal information) such as your name, email address, mailing address and credit card details.  We use your information for the purposes for which it was collected and related purposes, including to:

•    provide our services to you, to manage and improve the services;
•    manage our relationships with you;
•    communicate with you from time to time about the Site and about our, and third parties, goods, services and promotional offers;
•    analyse statistical trends and demographics to assist us to improve our services; and
•    facilitate our internal business operations, including to fulfil our legal requirements, quality assurance and management purposes.
We may disclose personal information for the purposes for which it was collected and also:
•    to any third party where necessary in connection with our provision of our services;
•    to a purchaser of all or a substantial part of our business to allow that purchaser to communicate with and market to you by electronic means (unless you have opted out from such marketing);
•    as permitted under privacy laws;  or
•    with your consent.

Opt Out

If you prefer not to receive marketing emails from us, you have the right to opt out. Our email marketing communications with you will contain a function to unsubscribe (opt out) from our marketing database. If you experience any difficulty with this unsubscription process you can email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Alternatively, you can write to us and request that you receive no further information.

You also have the right to request access to or correction of the personal information that we have relating to you. Please direct such requests in writing either to the general inquiry section on the Site or to the contact for that particular marketing program.

Security

We operate secure data networks, protected by industry standard firewall and password protection systems, to guard against the loss, misuse or alteration of information under the company's control. The booking section of the Site uses 128-bit SSL (secure sockets layer) encryption technology.  Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised individuals have access to the information provided by our customers.

Cookies

Like many other commercial websites, the Site may employ a standard technology called a "cookie" to collect information about how the Site is used including data such as pages visited and inferred preferences, as well as aggregate site data. "Cookies" are pieces of electronic information (specifically, a string of text) that your browser and your operating system store on your hard drive for record-keeping purposes. Cookies can store a user's ID and password, personalise home pages and identify which parts of a site have been visited or keep track of previous selections or purchases. In this way, cookies can enhance the user's visit. They are not used to track your activities for the purpose of personalised direct mail campaigns or for future contact.

Complaints and enquiries

Please contact us by email on This e-mail address is being protected from spambots. You need JavaScript enabled to view it , or by phone +61 7 4047 4700 or by fax +61 7 4047 4799 if you believe:

•    someone has gained access to your personal information.
•    you feel we may have breached our privacy obligations or your privacy rights in any way, or
•    you would like to discuss any issues about our Privacy Policy.

We will try to satisfy any questions you have and correct any errors on our part.

If you are not satisfied with the response you receive, or you believe that your privacy continues to be compromised, you can lodge a complaint with the Australian Privacy Commissioner who can be contacted at:

Director of Compliance
Office of the Privacy Commissioner
GPO Box 5218
Sydney NSW 1042
Ph: 1300 363 992

Changes to our Privacy Policy

We may, in our sole discretion, modify this Privacy Policy at any time.  Changes will be posted on the Site.  Continued use of the Site following posted notice of changes (notice is given by changing the date of last revision), means that you have accepted and are bound by the changes.